Will Covid-19 Hasten the Demise of Cash?

Published by Sophie Fillmore on 2020 07 29

Will Covid-19 Hasten the Demise of Cash?

The use of cash was already dwindling in recent years, with cards being the preferred
method of payment (especially contactless). Since the outbreak of Covid-19, however, the
use of physical money has reduced much further, with many shoppers wary of touching

The number of withdrawals from cash machines during lockdown is down by 60%,
although people took out larger sums than usual at a time. As there were fewer places for
people to go out and spend money, with bars and restaurants closed, it was believed many
people were hoarding ‘cash’ at home, just ‘in case’. Not surprisingly, card payments increased significantly due to the surge in online shopping,especially for groceries.

According to a survey of consumers by Link, which is responsible for the UK’s cash machine
network, 75% of people were using less cash, and 54% said they were avoiding cash. Just
over three quarters of those surveyed said they expected to move to other forms of
payment or online shopping in the next six months. It will be interesting to see whether people continue to change these habits post-lockdown and make a permanent switch to digital payments.

One of the issues will be that if a significant number of people stop using cash, there will
not be enough demand to make ATMs profitable. The infrastructure of delivering cash
could completely collapse.


Electronic banknotes

Prior to the pandemic, the Bank of England was already considering the introduction of
electronic banknotes. This would be a major revolution as the current system of people
using central bank money in the form of paper banknotes has been in place for 300 years.
The idea would be to have a Digital Central Bank Currency, where £10 of the digital
currency would be worth the same as a £10 note. You would load up Central Bank Digital
Currency, just as you would withdraw banknotes from an ATM, but electronically. The
system would be guaranteed by the Bank rather than a commercial enterprise. The Bank has stressed this would complement not replace paper banknotes as long as there was still a demand for physical cash.

This is important as the independent Access to Cash Review revealed that 20% of the
population, including the elderly and vulnerable, are still dependent on notes and coins.
Assurances have been made that cash won’t completely disappear and legislation was
passed in March to ensure that it would be protected for those who need it. The Bank of England called for input into their discussion over digital currency up to mid-June so the outcome will be awaited with interest.